Privacy Policy
Last Updated: February 15, 2025
torelunthavix is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This comprehensive policy explains our practices in accordance with Australian privacy laws and regulations.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide when using our financial services platform. This includes your name, email address, phone number, postal address, and professional details when you register for our business team programs or financial learning resources.
We only collect information that is necessary for providing our services and improving your experience with torelunthavix's financial education platform.
Financial Information
When you engage with our financial planning tools or business consulting services, we may collect information about your business structure, financial goals, and relevant industry experience. This helps us tailor our educational content and recommendations to your specific needs.
Technical Information
Our website automatically collects certain technical information including IP addresses, browser types, device information, and usage patterns. This data helps us maintain security, improve website performance, and understand how our platform is being used.
Data Type | Purpose | Retention Period |
---|---|---|
Contact Information | Service delivery and communication | 5 years after last contact |
Financial Data | Customized recommendations | 7 years as required by law |
Website Analytics | Platform improvement | 24 months |
2. How We Use Your Information
Your information enables us to provide personalized financial education and business consulting services. We use collected data to develop relevant course content, send program updates, and offer support for your professional development journey.
- Delivering our financial education programs and business team development services
- Sending relevant updates about new learning opportunities and industry insights
- Providing customer support and responding to your inquiries
- Improving our platform based on user feedback and behavior patterns
- Ensuring security and preventing unauthorized access to our systems
- Complying with Australian financial services regulations and reporting requirements
We never sell your personal information to third parties or use it for purposes beyond those outlined in this policy. Our focus remains on supporting your financial education goals while maintaining the highest standards of data protection.
3. Information Sharing and Disclosure
Service Providers
We work with trusted service providers who assist in delivering our educational programs. These partners include learning management system providers, email communication platforms, and secure payment processors. All partners are bound by confidentiality agreements and must meet our data protection standards.
Legal Requirements
We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes compliance with financial services regulations, tax obligations, and anti-money laundering requirements that apply to our business operations.
torelunthavix never shares your personal information for marketing purposes without your explicit consent. We maintain strict controls over data access within our organization.
Business Transfers
In the unlikely event of a merger, acquisition, or business sale, your information may be transferred as part of business assets. We would notify you of any such change and ensure the new entity maintains equivalent privacy protections.
4. Your Privacy Rights
Under Australian Privacy Principles, you have significant control over your personal information. We respect these rights and provide clear processes for exercising them.
Access Your Data
Request a copy of all personal information we hold about you, including how it's been used and shared.
Correct Information
Update or correct any inaccurate or incomplete personal information in our records.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Restrict Processing
Limit how we use your information while maintaining your account and service access.
To exercise these rights, contact our privacy team using the information provided below. We respond to all requests within 30 days and provide clear explanations of any actions taken or limitations that may apply.
5. Data Security Measures
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical safeguards and organizational policies designed to maintain data integrity.
Technical Safeguards
All sensitive information is encrypted using industry-standard protocols both in transit and at rest. Our systems undergo regular security audits and penetration testing to identify and address potential vulnerabilities before they can be exploited.
Access Controls
Employee access to personal information is strictly limited based on job responsibilities and business necessity. We maintain detailed access logs and conduct regular reviews to ensure appropriate data handling practices across our organization.
Incident Response
In the event of a data breach, we have established procedures to contain the incident, assess the impact, and notify affected individuals within 72 hours as required by Australian privacy law. We maintain comprehensive incident response plans and conduct regular training exercises.
6. Cookie Policy and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and gather insights about platform usage. These small files help us remember your preferences and improve our service delivery.
Essential Cookies
Some cookies are necessary for basic website functionality, including maintaining your session, remembering login status, and ensuring security features work properly. These cookies cannot be disabled without affecting core site operations.
Analytics and Performance
We use analytics cookies to understand how visitors interact with our platform, which pages are most useful, and where improvements might be needed. This information is aggregated and does not identify individual users.
You can control cookie preferences through your browser settings, though disabling certain cookies may limit some website features. We provide clear information about cookie usage and obtain consent where required by law.
7. International Data Transfers
While torelunthavix operates primarily within Australia, some of our technology partners and service providers may be located overseas. When international data transfers are necessary, we ensure appropriate safeguards are in place to protect your information.
We only transfer data to countries with adequate privacy protections or under specific contractual arrangements that maintain equivalent security standards. All international partners must demonstrate compliance with data protection requirements before any information sharing occurs.
We maintain detailed records of all international data transfers and can provide information about specific countries and safeguards upon request.
8. Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and industry best practices. Material changes will be communicated through email notifications and prominent website notices.
We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with changes, please contact us to discuss your concerns or consider discontinuing use of our platform.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: info@torelunthavix.com
Phone: +61354425974
Address: 467 Peel St, Tamworth NSW 2340, Australia
Our privacy team responds to all inquiries within 30 days and is committed to resolving any concerns you may have about your personal information.